Destination feature to Work at any given time. Because it doesn’t allow you to set a Destination when on surge. If i want to go home on The bussiest moment of the Day is up to me to decide, not Uber
If uber cancel the trip in airport after 8 mins, you should be first after you are going back in car park…not the last one
Airports are fare to cheap especially for XL a 66 mile journey from Gatwick is about £102 it would be £150 from outside the airport this is a massive Dent 4xl drivers. The mileage rate need to be more then double to at least £3 a mile.
If more than 5 drivers press no thanks then customer should be given notification of increased surge rather than sending same job without surge to 50 more drivers.
DRIVER’S radius: distance, minutes, rating. So basically I don’t accept less than 4 stars rating, 2.5 miles distance or 10 minutes drive whichever comes first. Like a radius!
pickup distance not longer than 1m
Pick up point should be Under 2 miles and when long journey send by miles not in minutes means by rush hour time, increase rate in central before surcharge
uber must have communication like a contact nr where we can call if we need help.
We need our freedom to decide when we want to accept job or decline
Start treating us like we are self employed contractors, I.e. remove the caps from destination, stop sending us threatening messages about how we are not accepting enough trips etc.
Waiting time in a ride should be more than waiting time before a ride. When you are nice and wait at the shops it actually costs you money to deliver a good service.
waiting time not longer than 3m
Drivers should not be deactivated on customer complaints without been given chance to give their point of view and drivers dont have to waste time to go to glh to get activated unless its very serious.
Uber should not deactivate us on any complain from passanger until they speak to us. When someone make a false complain we loss one or 2 days work… everytime we want to start work we are not sure app will be active or no.. Uber has to speak to us without a msg or email they should call us and speak to us of any accident or complain before they close our account.
Fare increase to be in August or January to help with those quiet months. And before the main riders come back, so they are ready for them.
I want yearly price review to match ‘cost of living’ increase/inflation.